Alok Mathur is currently the Director of B2C CRM systems at Visa, where they manage delivery and operations within the business. Previously, Alok held roles such as Technical Lead at Mastercard and IBM Global Services, as well as Senior CRM Consultant at Tech Mahindra. They have extensive experience in CRM implementation and have worked with various technologies, including Salesforce and Siebel CRM. Alok also has consulting experience with the United Nations and Agilent Technologies.
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