Alvin Lee is a seasoned professional with extensive experience in account management and customer success within the finance and technology sectors. Currently serving as a Global Mid Market Account Manager at Visa since December 2019, Alvin manages top 250 Cybersource SME accounts in North America and is a member of the North America Creative Review Council for Inclusion and Equity. Prior to Visa, Alvin held roles at Thomson Reuters and Credit Suisse, where responsibilities included managing major clients, identifying upselling opportunities, and enhancing user engagement with products. Earlier in the career, Alvin gained valuable skills as a Client Service Executive and Reference Data Analyst at Credit Suisse, and as cabin crew at Singapore Airlines. Alvin's educational credentials include an MBA from Boston University, multiple executive certifications from INSEAD, and a Bachelor of Business from RMIT University.
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Visa
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Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, gift cards, and debit cards. Visa does not issue cards, extend credit or set rates and fees for consumers; rather, Visa provides financial institutions with Visa-branded payment products that they then use to offer credit, debit, prepaid and cash-access programs to their customers.