Anna Whitney is an accomplished Sr. Technical Writer at Visa, with extensive experience managing documentation projects, conducting research, and collaborating on quality assurance. Previously, Anna served as Product Owner, Customer Education Manager, and Technical Writer at CareerPlug, where notable achievements include leading successful product launches and significantly reducing support ticket volume. Earlier roles included Digital Director at Battleground Texas, where innovative social media strategies were implemented, and a QA Analyst and Client Success Specialist at CareerPlug, focusing on user experience and candidate sourcing. Anna holds a Bachelor of Arts in English Writing and Rhetoric from St. Edward's University and a Master of Arts in Professional Mental Health Counseling from Texas State University.
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