Chris Preston is an experienced Senior Technical Support Analyst at Visa, focusing on providing technical assistance for macOS and Windows OS end-users, both on-site and remotely, while managing a large asset inventory and supporting over 700 local employees. Responsibilities include troubleshooting software and hardware issues, provisioning workstations, and collaborating with software engineers on escalated resolutions. Previously, Chris served as a Technical Manager at AOL, leading the desktop support team and ensuring customer satisfaction through effective technical support. Chris holds educational credentials from ECPI University and Texas State Technical College Waco.
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