Emma Marfaing is currently the UX and Product Director at Visa, where they lead design and product initiatives. They have a strong background in User Experience design and research, with experience across the financial services, retail, and energy industries. Previously, Emma held roles as a UX Lead at Vocalink and a Senior UX Designer at HSBC, where they implemented innovative design strategies and led teams to enhance user experiences. Emma is educated with a Bachelor of Arts in Criminology from The University of Manchester and has completed A levels in IT, English Literature, and Maths.
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