Huichan P.

Huichan P. is currently a Senior Product Support Engineer at Visa, where they focus on providing third-line support for Cybersource products. Previously, Huichan worked as a Systems Analyst at OCBC Bank and as a Senior Analyst at Accenture, where they successfully drove issue resolution to achieve a 70% reduction in open incident tickets within four months. They have also held positions at Resorts World Sentosa and served as a Research Intern at DSO National Laboratories. Huichan is pursuing a Bachelor of Computing (Honours) at the National University of Singapore.