Jake Smallridge is a Senior Product Manager at Visa, with extensive experience in product management and strategic planning. Previously, they served as a Senior Product Manager at Jisc, where they established product vision and oversaw user journey mapping, while also leading significant front-end redesigns and improving development processes. Earlier in their career, Jake was involved in various roles within Nationwide Building Society's graduate scheme, contributing to product migration strategies and innovative customer engagement initiatives. They hold a Bachelor of Arts in History from the University of Southampton.
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