James B. is a seasoned UX researcher currently working as a Senior UX Researcher at Visa since 2019. They have a diverse background in UX design and research, having held positions at companies such as VICE News and Facebook, as well as various contract roles in lead UX research. Previously, James gained experience as a Lending Analyst at Bank of Scotland and a Senior Associate at Bank of Tokyo-Mitsubishi UFJ. Their career in UX began with freelance work and continued through roles at Zone and RPM from 2011 to 2015. James earned their education at the University of Auckland from 2000 to 2002.
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