Jia Ma is the Sr. Director of the Innovation & Design Center at Visa, where they lead product innovation and design initiatives. With over 16 years of experience in business consulting, corporate marketing, and innovation management, Jia has previously held roles as a Senior Business Consultant at IBM, Corporate Marketing & Innovation Head at Capgemini, and Brand & Marketing Manager at BenQ Corporation. They earned an MBA in Brand Innovation from KEDGE Business School between 2014 and 2016 and have a passion for facilitating workshops and coaching in design thinking.
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