John Banda is a dynamic and results-oriented IT Service Management professional with over 15 years of experience in leading service desk operations and IT service delivery. They have a proven track record of managing global teams, enhancing service quality, and aligning IT services with business objectives. Currently, John serves as the Sr. Manager for Corporate IT at Visa, previously holding positions at Atos, TTEC, Siemens, and HGS. They are pursuing a Bachelor of Science in Computer Science at AMA University, focusing on driving operational excellence and fostering a culture of innovation.
Location
National Capital Region, Philippines
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