Joseph Barbossa is an experienced Microsoft Dynamics 365 Lead and CRM business liaison, known for enhancing system functionality and driving operational excellence. Currently serving as Senior Manager - Dynamics 365 at Visa since 2021, they have successfully led global migrations and streamlined billing processes, generating millions in revenue. With over a decade of experience, Joseph has specialized in bridging non-technical requirements with technical solutions, excelling in user training, technical issue resolution, and process optimization across various roles at Visa and C3i. Proficient in Microsoft Dynamics, Siebel CRM, and Office 365, Joseph is dedicated to translating complex requirements into actionable business solutions.
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