Katie Craven

Katie Craven, Ph.D., is currently the Senior Director of Acceptance Risk Specialized Sales at Visa, where they leverage their extensive expertise in problem-solving, strategy development, and data analysis. With a Ph.D. in Industrial/Organizational Psychology from Capella University, Katie has built a diverse career in roles such as the Loss Prevention Manager at Pier 1 Imports and Senior Managed Risk Analyst at Cybersource. Their passion for creating evidence-based narratives to enhance customer success is evident through their work with major companies and their commitment to education and discovery. Katie also holds an American Express and Harvard Certificate in Leadership Excellence from Harvard Business School Executive Education.