Kyndra Russell is a seasoned marketing professional currently serving as the Chief Marketing Officer for North America at Visa since September 2025. Prior to this role, Kyndra held the position of Chief Marketing Officer for North America at Starbucks from March 2024 to November 2024, and served as Senior Vice President of Marketing at Starbucks from 2017 to 2024, where responsibilities included leadership in loyalty, partnerships, and digital customer engagement. Earlier experience includes roles at SHRW, LLC, where Kyndra progressed from Director of Field Marketing to Vice President of Digital, Loyalty, and Partnership Marketing for the Americas from 2000 to 2016. Kyndra began a career in marketing with roles at SapientRazorfish and SHRW, LLC and holds a Bachelor of Arts in Marketing from Central Washington University and is currently enrolled in the Chief Marketing Officer Program at Northwestern University’s Kellogg School of Management.
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