Lanre Giwa is a Senior Manager in the Incident Management Team at Visa, where they focus on refining ITSM Incident Management processes and enhancing service delivery. With a B.Sc. in Material and Metallurgical Engineering from the University of Lagos, Lanre has held various critical roles, including IPC Manager and Team Leader at ICBC Standard Bank Plc, where they oversaw IT Incident, Problem, and Change management across multiple global locations. Their extensive experience also includes leadership positions at Access Bank Plc, Procter & Gamble, and Standard Bank Group, where they managed IT services and supported strategic initiatives across Africa.
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