Magda Orpel is a seasoned professional with extensive experience in strategy and customer insight across various industries. Currently serving as the Strategy and Commercial Operations Director at Visa since September 2025, Magda is responsible for driving growth and strengthening customer relationships in the UK and Ireland. Prior roles include Principal Consultant and Head of Innovation Labs at Capco, where Magda led innovation strategies for financial services, and Head of Customer Strategy and Insight for EMEA at HSBC, promoting data-driven decision-making. Magda's career also includes leadership in marketing and customer service roles at Dods Political Intelligence and Informa, where significant digital transformations were achieved. Academic qualifications include an Executive Master of Science in Behavioral Sciences from the London School of Economics and Political Science, a Master's in Digital Marketing, and a Master's in Spanish Philology from the University of Silesia.
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