Marianna Papp has extensive experience in dispute resolution and chargeback management within the financial services industry. Starting as a Chargeback Officer at Erste Bank Hungary and OTP Bank, Marianna progressed to senior roles, including Senior Dispute and Settlement Analyst at Credorax and Dispute Resolution Manager at Visa Europe. Currently, as a Senior Service Experience Consultant at Visa, Marianna leads business enhancement initiatives for the Asia Pacific region and develops strategic process roadmaps. Previous roles also include serving as a Senior Training Manager at Visa Business School, where Marianna delivered numerous training sessions focused on dispute strategy and client consultation, achieving high client satisfaction ratings.
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