Mike Smith is an experienced Client Support Manager with a demonstrated history in the financial services industry. They have held roles such as Technical Support Manager and Merchant Services Manager at PayPoint Mobile and Online, and served as Head of Service Management at Pay360 by Capita. Currently, Mike is the Head of Payment and Service Operations at Visa, having previously been an Operational Change Manager there from 2017 to 2021 and also worked as a Service Delivery Manager at Earthport in 2017. They possess a strong skill set in Service Delivery, Electronic Payments, Credit Cards, IT Service Management, and E-payments.
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