Parul Thakur is an experienced Implementation Consultant currently employed at Visa since June 2025, where responsibilities include managing multiple implementation projects to ensure cost-effective, timely delivery and high client satisfaction. Prior to Visa, Parul worked at Benevity as an Implementation Consultant (September 2021 - June 2025) and at BirchStreet Systems as a Project Manager (March 2020 - September 2021) and Customer Success Manager (April 2016 - December 2019), focusing on project tracking, client communication, and operational flow. Earlier experience includes a role as a Customer Success Specialist at Satguru Travel and Tourism Services (June 2015 - March 2016) and a Customer Service Representative at FIS - Fidelity Information Services (October 2011 - July 2013). Parul holds a Master's degree in Marketing from Humber College and a Bachelor's degree in Biotechnology from Rajasthan Technical University.
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