Rachell Ng is a Senior Software Engineer specializing in AIOps at Visa, having joined the company in 2025. Previously, Rachell served as a Technical Product Manager for New Product Development at Mastercard Data & Services and worked as a Consultant in Data and Analytics at EY Analytics. Rachell's experience also includes roles as a Machine Learning Engineer and a Data Analyst at ST Engineering, as well as an internship in Client Services at JCDecaux. Rachell earned a Bachelor of Commerce with a focus on Business Analysis and Econometrics from Monash University, where they achieved High Distinction, along with a Diploma of Business from Monash College.
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