Randy King is a Senior UX Researcher with nearly 30 years of experience in UX strategy, product discovery, and usability testing, particularly within fintech, field operations, and consumer brands. Randy has held roles at various organizations, including Charles Schwab and Edelman, where they led extensive qualitative and quantitative research to inform brand positioning and product development. Currently, Randy serves as a Staff Design Researcher at Visa, focusing on enhancing user experiences in digital environments. They have a background in both brand strategy and UX research, having previously managed teams and projects that produced actionable insights for high-stakes clients such as the US Air Force and AARP. Randy completed a UX/UI Bootcamp at The University of Texas at Austin in 2021.
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