Ridmal Dissanayake

Ridmal Dissanayake is an experienced Major Incident Manager at Visa, specializing in crisis management and IT service management. Ridmal's career includes significant roles such as Crisis Incident Manager at Microsoft and Incident Manager at Atos, where they showcased strong leadership and problem-solving skills in high-pressure environments. They have also held positions at Teleplan International, Cinemark, and Hotel SHAN, demonstrating a commitment to continuous improvement and effective communication across diverse teams. Ridmal is currently pursuing a Master's degree in Information Technology Project Management at Uniwersytet WSB Merito Bydgoszcz.