Rommel Cifra is a Senior Manager of Global Client Resolutions at Visa, where they focus on enhancing client satisfaction through identifying process improvement opportunities. With extensive experience in the Contact Center industry, Rommel has excelled in Operations, Project Management, and People Development. They have held various leadership roles at Convergys, Teleport Business Tech Solutions, WNS Global Services, and Teleperformance Philippines. Currently pursuing a Bachelor of Business Administration at Colegio de San Juan de Letran, Rommel is dedicated to fostering a safe working environment and helping individuals realize their potential.
Location
Metro Manila, Philippines
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