Steven Ng possesses extensive experience in operations and technical account management across various high-profile organizations. Steven served as Senior Manager at Wirecard from October 2010 to March 2021, directing departmental operations and leading teams to achieve key performance indicators. Following this role, Steven worked as a SaaS Operations Manager at Bottomline Technologies from March 2021 to September 2022, where responsibilities included leading SWIFT Service Bureau Operations, onboarding new customers, and enhancing system availability. Since September 2022, Steven has been a Technical Account Manager at Visa, focusing on addressing technical challenges for merchants, educating on new products, and ensuring optimal transaction performance. Steven holds a Bachelor of Applied Science in Computer Engineering from Nanyang Technological University, earned between 1998 and 2001.
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