Supriya Hegde is a Senior Product Manager with extensive experience in customer support operations and project management. Currently, as a Senior Client Care Operations Consultant at Visa, they implement strategic initiatives for Visa's global customer support organization, leveraging their expertise in CRM tools and telephony to enhance customer satisfaction. Supriya previously held roles at Fifth Third Bank, Visa Acceptance Solutions, and CyberSource, focusing on process improvement and analysis. They hold an MBA in General Management from Grand Valley State University and a Bachelor's in Engineering from the University of Mumbai, along with a certification in Project Management from Stanford University.
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