Susan Yeo

Susan Yeo is an accomplished Director of Network Operations at Visa, with a robust background in network management and incident resolution. Prior to Visa, Susan served as Senior Manager of Network Operations at Telstra, where responsibilities included leading a team of Duty Managers and overseeing high-priority incident management. Experience as Major Incident Manager at Tata Communications allowed for expertise in escalated incident management and service improvement, while earlier roles at SingTel and AT&T honed technical operational skills. Susan holds a Bachelor of Science in Information Management from University College Dublin and has a background in Electrical, Electronics, and Communications Engineering from Ngee Ann Polytechnic.