Susan Yeo

Susan Yeo is the Director of Network Change, Problem and Operations at Visa, where they leverage over 13 years of experience in telecommunications. They specialize in major outage and high-priority incident management for core network infrastructure and customer-facing outages. Susan has previously held leadership roles at Tata Communications, SingTel, and Telstra, guiding teams across multiple regions and focusing on business transformation to enhance operational efficiency. Susan's educational background includes a Bachelor of Science (BSc) in Information Management from University College Dublin.