Susan Ziolkowski

Susan Ziolkowski is a performance-driven Senior Director of Visa Direct Risk, Compliance, and Controls, with a rich background in product management across various financial sectors. They have experience leading all phases of the product life cycle, including consumer and business deposit products, prepaid cards, and digital platforms. Previous roles include VP Operations Manager and VP National Pricing Manager at Travelers, Personal Lines Product Manager at Grange Insurance, and multiple VP positions at JPMorgan Chase & Co. Susan has been working on their Master’s degree in Economics at UC Santa Barbara while holding a Bachelor’s degree in Economics with a minor in Math from the University of Wisconsin-Parkside. Their expertise is complemented by strong analytical and communication skills, making them a strategic leader and change agent.