Thaison Chu

Thaison Chu is a Senior Director at Visa, specializing in application strategy and technology transformation, focusing on modernizing Visa's global support infrastructure through AI and intelligent automation. With a strong background in customer success and services delivery, Thaison previously held senior roles at ServiceSource, Sonus, Network Equipment Technologies, and Woven Systems, where impactful initiatives led to significant business turnaround and growth. Thaison holds an MBA in Finance and Marketing from Northwestern University and a BS in Electrical Engineering from the University of Illinois Urbana-Champaign. Currently pursuing a Post Graduate Program in Artificial Intelligence and Machine Learning at The University of Texas at Austin, Thaison is enhancing expertise in integrating advanced technologies into business applications.