Trevor Crooks is a highly experienced manager with fourteen years in the Financial Services and Payments industries, currently serving as the Director of Service Experience. Previously, Crooks held notable roles at Visa, including Head of BAU Client Implementation, where they led a team delivering over 400 projects annually and generated significant revenue. Their expertise includes managing complex implementations, achieving high customer satisfaction scores, and contributing to major corporate projects like Brexit. Crooks began their career as a Customer Services Manager at the Bank of Ireland and holds a degree in History from Ulster University.
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