Will Chan is a Change Management Director with a Master’s degree in Engineering from Queen Mary University of London. With extensive experience in business transformation, Will has successfully led project teams in the banking and finance sectors, implementing significant improvements such as a global account reconciliation platform and streamlined client onboarding processes. Previously, Will held key roles at Lloyds Banking Group and Visa, where they were instrumental in delivering operational efficiencies and governance frameworks. Their expertise in project management, business analysis, and process improvement has consistently driven high-quality outcomes across various initiatives.
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