Vision Government Solutions, Inc.
Sullivan Donahue is an experienced software support analyst currently employed at Vision Government Solutions, Inc. since February 2024, following a role as associate registrar at Suffolk University from August 2022 to January 2024. Prior to this, Sullivan served as a software support specialist at Vision Government Solutions, Inc. from January 2021 to August 2022 and as a ServiceNow administrator at Southern New Hampshire University from September 2015 to January 2021. Sullivan's expertise includes providing Tier-2 support, communicating with stakeholders to clarify business and user requirements, and training new hires in technical troubleshooting and customer service. Previous roles at institutions such as Clark University and Canobie Lake Park highlight a diverse background in technology support, customer service, and team training. Sullivan holds a Bachelor of Arts in Asian Studies/Civilization from Clark University.
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Vision Government Solutions, Inc.
Vision Government Solutions is a leading supplier of land parcel management software technology and services to local government organizations, enabling efficient assessment, billing, collections, mapping, and permitting.