Lincoln Brooke

Customer Support Manager at Visme

Lincoln Brooke has been working in customer support roles since 2017. From 2017 to 2021, they were the Customer Support & Social Media Manager at Luka, where they managed all customer inquires, resolving 3,500+ customer inquiries monthly via Zendesk/social media platforms within 24 hours of the initial inquiry. Lincoln also created content for engagement on social media platforms such as Facebook, Twitter, Instagram and responded to commentary, messages, and help requests publicly in a professional helpful manner. In 2021, they began working as the Customer Support Manager at Visme.

Lincoln Brooke has completed the Game Thinking 101 Mastercourse with Amy Jo Kim from the Game Thinking Academy and obtained a Bachelor of Science in Psychology from Florida State College at Jacksonville. Additionally, they have obtained a certification in Creating Memorable Visual Presentations from Visme in June 2022.

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Timeline

  • Customer Support Manager

    September, 2021 - present

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