Herman van der Laan is an experienced professional currently serving as Team Leader of Engineering & Werkvoorbereiding at Visser & Smit Hanab since September 2022. Previously, Herman held the position of Interim Team Lead at Teamleiders.nu, guiding approximately 40 agents for the COVID-19 test appointment line, and worked as a Customer Service Specialist at Webhelp, providing support for the largest railway operator in the Netherlands. Academic credentials include a Bachelor of Engineering in Industrial Engineering and Management from Hanze University, complemented by research internships at Gasunie and PPG Industries. Earlier roles also include IT support at Ashland Distribution and promotional work for prominent brands.