Bobby Erickson is an accomplished operations and customer service professional with extensive experience in leadership roles. Currently serving as Director of Operations at Vistex since October 2022, Bobby focuses on optimizing revenue and service excellence while ensuring adherence to Service Level Agreements. Previously held the position of Customer Service Manager at DACO Corporation, where responsibilities included overseeing a team of Customer Service Representatives, managing escalations, and implementing training initiatives. Bobby's career at Vistex began in 2004, progressing through various roles, including Program Administration - Team Manager, Product Specialist, and Account Coordinator. Earlier work experience includes leadership positions at PEMCO, Medical Consultants Network, Aetna, and hawkeye. Bobby's educational background includes attendance at Mt. Rainier High School from 1993 to 1996.
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