VITAC
Melissa McDaniels is a Senior Benefits Specialist at VITAC, a position held since January 2018, where responsibilities include ensuring accurate benefits enrollments and assisting with new-hire orientations. Prior experience includes serving as a Senior Account Manager for Agility Staffing, managing COBRA compliance and client communications. Melissa also held the role of Director of Implementation and Customer Experience at AppleOne Staffing Agency, where the focus was on enhancing customer onboarding and communication. Earlier experience as an Employee Benefits Specialist at Marsh & McLennan Agency involved client relationship management, proposal preparation, and providing benefits education. Melissa is educated at Florida Community College in Jacksonville, FL.
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VITAC
VITAC is the largest provider of closed captioning in the country, responsible for captioning over 500,000 live program hours per year, and creating verbatim, precisely timed captions for 57,000 prerecorded programs per year. Our customers include every major network, most cable channels, program producers, corporations, government agencies, andmore.VITAC was founded in 1986 by two men with one big idea: produce the best-quality realtime captions for viewers who rely on captions. Fast-forward 30 years, and that big idea is still the same, with more services and customers growing year after year. Providing Vital Access is in our name and is our mission. Let us show you why we are called the “no worries” caption company, with accessible media solutions for every industry from web captioning to Spanish subtitling to audio description.