Felipe Guedes

Felipe Guedes is an experienced professional with a robust background in customer experience and business management. Currently serving as Executivo de Negócios at Vitacon since May 2023, Felipe previously held multiple positions at Housi from August 2019 to March 2023, including Gestor de Customer Success, where responsibilities involved enhancing profitability and implementing result-driven strategies. Additional experience at Housi includes Supervisor de Customer Experience, focusing on process structuring and continuous improvement, and Analista de Customer Experience, which centered on user experience across platforms like Airbnb and Booking. Prior roles include working as Administrativo - Frontdesk at Accor for a brief period and as Assistente Administrativo at Holiday Inn, from June 2012 to February 2017. Felipe's educational background includes technical studies in Administration and Business from ETEC - Escola Técnica Estadual de São Paulo and a Técnico Integrado in Gestão de Turismo from Etec Getúlio Vargas, complemented by an international exchange experience in New Zealand.