Matthew Biermann

Matthew Biermann is an experienced MI Analyst at Vitality since January 2020, specializing in accurate reporting through SQL, Excel, and Power BI, alongside automation of data tasks using SSIS and management of Power Automate flows and MS Power Apps. Previous roles include Quality Analyst at Discovery Limited from May 2010 to December 2019, where responsibilities encompassed operational quality management and development of auditing tools, and Call Centre Team Leader overseeing agent performance and training. Earlier experience includes positions as a Basic Ambulance Assistant and Receptionist at Life Healthcare, and a Waiter at Cofi Restaurant, highlighting a strong foundation in customer service and operational efficiency. Education was completed at Pretoria Boys High School from 2003 to 2006.