Nicolette White

Nicolette White is an accomplished professional with extensive experience in customer communications and insights management. Currently serving as a Customer Communications Manager at Vitality, Nicolette has developed integrated monthly customer journey insight reports and new surveys to track customer journey objectives. Prior to this, at Old Mutual Limited, significant improvements in KPI metric coverage were achieved, enhancing market conduct practices. With a background as an Intermediate Marketing Consultant at Old Mutual South Africa, Nicolette received multiple recognition awards for delivering impactful nationwide events and improving customer relationships. Previous roles as an Account Executive at Hero Design and Account Director at Ogilvy and Mather Cape Town included successful project management and creative marketing strategies. Nicolette holds several degrees, including a Bachelor of Commerce from Rhodes University and has completed specialized programs in Marketing Strategy and Data Science.