AW

Amy Williams

Director Of Customer Operations at VitalSource

Amy Williams has a diverse work experience spanning over several industries. Amy began their career at The Carolina Inn as a Reservations Manager, where they excelled in providing high-level customer service and building strong client relationships. Amy then joined UNC School of Medicine as a Meeting Event Planner before moving to the University of North Carolina at Chapel Hill as an Information Technology Specialist. In this role, they managed the school's e-syllabus site and provided consultation to faculty on developing electronic teaching materials. Amy then joined VitalSource Technologies, a division of Ingram Content Group, where they held various roles, including Key Account Manager, Senior Account Manager, Manager of Customer Operations, and Senior Manager of Customer Operations. Amy is currently working at VitalSource as the Director of Customer Operations. Amy's extensive knowledge in e-learning content and their customer-centric approach make their a valuable asset to any organization.

Amy Williams attended Middle Tennessee State University (MTSU), but no specific degree or field of study information is available.

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Previous companies

University of North Carolina at Chapel Hill logo

Timeline

  • Director Of Customer Operations

    September, 2021 - present

  • Sr. Manager, Customer Operations

    November, 2019

  • Manager, Customer Operations

    August, 2016

  • Senior Account Manager

    November, 2012

  • Key Account Manager

    March, 2007