The Customer Success and Enablement team at VitalSource is dedicated to ensuring that customers maximize the value of their e-learning content and platforms. They provide training, onboarding, and ongoing support to help clients effectively implement and utilize the VitalSource Bookshelf® platform. Through strategic guidance and proactive engagement, the team aims to enhance customer satisfaction, drive product adoption, and foster long-term partnerships within the higher education sector.
Alberto Casarin
Manager, Customer Success
Andrew Murray
Customer Enablement Manager
Bradley Kelly
Strategic Customer Success Man...
Brook Mecham-Howland
Manager, Customer Success
Carmen Guzman-Willia...
Customer Enablement Manager
Ceslie West
Customer Success Manager
Chelsea Scordas
Adoptions Enablement Manager
Michelle Nip
Customer Success Director
Ricky Carney
Customer Enablement Manager
Shanna Daniel
Director, Customer Success