Brook Mecham-Howland

Manager, Customer Success at VitalSource

Brook Mecham-Howland is a seasoned professional with extensive experience in customer success and employment services. Currently serving as Manager of Customer Success at VitalSource since April 2022, Brook previously held the role of Customer Training Manager. Prior experience includes positions at The Church of Jesus Christ of Latter-day Saints as a Regional Employment Specialist and Job Developer, focusing on training volunteers and assisting job seekers in attaining self-reliance. Brook’s background also encompasses roles as Operations Supervisor at Deseret Industries, Employment Coordinator at Henry Street Settlement, and Energy Consultant at Vivint Solar, among others. An educational foundation includes a Master's degree in Business Management and Leadership from Western Governors University.

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