Josh Wheatley

Josh Wheatley has a diverse work experience spanning multiple industries and roles. Josh began their career as an Assistant Product Manager at Salton, Inc. and later transitioned to a similar role at MAXIM TOASTMASTER (SALTON USA). After this, they worked as a Marketing Manager at Triple Loop Housewares, LLC and Smith-Berry & Associates.

In 2009, Josh joined MBS Direct, where they held several positions over the course of 13 years. Josh started as a Client Services Manager, where they were responsible for supervising Account Managers and ensuring customer satisfaction. Josh also took on additional responsibilities such as resolving client problems, conducting service reviews, and functioning as a marketing and sales representative.

Josh then progressed to become the Director of Publisher Services, where they managed relationships with over 70 publishers, executed contracts for new partners, and led business development efforts. Josh later became the Director of Platform Maintenance, overseeing the maintenance and upkeep of the company's platform.

Their next role at MBS Direct was the General Manager of Operations, where they supervised departments such as inventory acquisition, database management, content solutions, technology solutions, and the contact center. Josh also focused on building and developing operational processes and procedures to align with the company's strategic direction.

Most recently, Josh served as the Vice President of Retail Operations at MBS Direct, where they directed and coordinated the operational activities of the direct-to-consumer course material distribution division. Their responsibilities included operations management, business development, vendor relations, and digital and promotional initiatives.

Currently, Josh is working as the Director of Customer Enablement and Support at VitalSource. The details of this role are not provided, but based on their previous experience, they are likely responsible for overseeing customer support and ensuring a seamless experience for users.

From 2010 to 2012, Josh Wheatley attended Columbia College, where they completed a Bachelor of Science (B.S.) degree in Business Administration/Management.