Michelle Nip

Customer Success Director at VitalSource

Michelle Nip has a strong background in client success and program management. Michelle is currently working as a Client Success Director at VitalSource, where they manage a regional client portfolio and focuses on client retention and revenue growth. Michelle also advocates for system changes to improve scalability and efficiency. In their previous role as a Program Manager at Parents And Children Together, they gained experience in program management. Prior to that, Michelle worked as an Academic Advisor at Oklahoma State University, a Project Manager for Clinical Education Meeting & Events at MedAmerica, and a Project Coordinator for Events & Marketing at William Jessup University. Overall, Michelle has a diverse range of experience and a proven track record in client success and program management.

Michelle Nip has a Bachelor of Arts degree in Liberal Arts and Sciences/Liberal Studies, which they obtained from Jessup University in the years 2011-2014. In 2014, they also earned a Master of Science degree in Educational Administration and Supervision from California Baptist University.

Links

Previous companies

MedAmerica, Inc. logo
Oklahoma State University logo

Timeline

  • Customer Success Director

    November, 2021 - present