VIVA HEALTH
Valencia Jackson has an extensive background in customer service, with a career spanning over three decades. Currently serving as a Customer Service Representative at VIVA HEALTH since January 2020, Valencia previously held the position of Customer Service Specialist at DST Pharmacy Solutions from June 2017 to December 2019. Prior to that, Valencia worked for 26 years at Infinity Insurance as a Customer Service & Policy Services Consultant/Specialist, effectively managing inquiries from insured parties, agents, and lienholders. Valencia's earlier experience includes a role in Policy Services at Liberty National Life Insurance Company, where responsibilities included reviewing business applications and liaising with agents. Valencia's educational background features studies at Southern Junior College of Business from 1981 to 1982.
VIVA HEALTH
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Founded in 1995, VIVA HEALTH is now the preferred healthcare provider for close to 300 Alabama companies and more than 100,000 members and growing. With VIVA HEALTH, you get much more than affordable health insurance. You get total peace-of-mind and personalized customer service based right here in Alabama. Not to mention, a high quality plan from a company you can trust. As an affiliate of the UAB Health System, you not only have access to a world-class facility in UAB, but you can also access more than 70 additional hospitals statewide, including major hospitals in Birmingham, Huntsville, Mobile and Montgomery. In addition, you receive worldwide coverage. So it doesn't matter where you are, if you get sick or have an emergency, VIVA HEALTH has you covered. Customer Service: 800-294-7780