Antoinette Pilla

Antoinette Pilla is an experienced professional with a strong background in customer relations, marketing, and management. Currently serving as a Customer Relations Manager I at Fay Financial since June 2021, Antoinette has demonstrated expertise in marketing campaign development and cross-functional communication. Additionally, as a Partner at Viva ID since May 2022, responsibilities include overseeing marketing and advertising strategies while ensuring customer satisfaction through data analysis. Prior experience includes roles as a Senior Payroll Specialist and Marketing Manager at The J. Pilla Group, where Antoinette managed day-to-day operations, budget tracking, and the development of marketing materials. Antoinette's educational credentials include a Master's degree in Counselor Education/Psychology and Guidance Services and a Bachelor of Arts in Psychology from Caldwell University.