Staci Chen

Staci Chen is a Logistics Specialist at Viva Naturals, where responsibilities include coordinating with multiple 3PL warehouses, managing shipments with a 99% on-time delivery rate, and negotiating competitive carrier rates. Staci has successfully created a streamlined shipping process for urgent Amazon orders and provided support in updating inventory and ordering reports. Prior experience as a Logistics Coordinator at Export Trading Group and Vortex Freight Systems involved monitoring cargo shipments, addressing customer concerns, and ensuring timely delivery, resulting in high customer retention rates. Staci holds a Bachelor of Commerce degree in Global Management from Ryerson University.