Vivantio
Juraj Krajcik has extensive experience in technical support and customer service, currently serving as a Customer Support Engineer and previously as a Senior Support Analyst at Vivantio since May 2011, where responsibilities include managing client implementation projects and supporting the Vivantio Service Desk. Prior to this role, Juraj worked at VADO as a Senior System Engineer from January 2010 to April 2011, contributing to project plans and supporting system environments. Earlier experience includes a position as a Technical Support Specialist at Lloyds Bank from March 2005 to December 2010, providing advanced technical support and software troubleshooting.
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Vivantio
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.