Isaias Alegria is an experienced professional with a strong background in engineering and operations within the telecommunications industry. Currently serving as Director de Ingeniería y Operaciones at Marcatel International since August 2008, Isaias leads the Operations and Engineering teams, overseeing key areas such as Network Operations Center, Engineering, Technical Support, and Provisioning. Prior experience includes roles at Axtel as Gerente IP NMC, focusing on IP network operations, and at Avantel, where Isaias held positions as Gerente de Soporte Técnico and Ingeniero de Soporte, managing support teams and technology providers. Isaias's educational credentials include a Master's degree in Information Technology Management from Universidad Tecmilenio, participation in the ISOC Next Generation Leaders Programme, and a degree in Electronics and Communications from Universidad Autónoma de Nuevo León.