Jose Corona

Jose Corona is an experienced Customer Success Manager currently at Vivi, where responsibilities include onboarding and training customers and internal team members, as well as refining customer journeys and enhancing support processes. Prior to that, Jose held various roles at Promethean, including Global Escalations Specialist and Support SaSS Specialist, where collaboration with engineering teams and product trainers fostered product adoption. Early career experience includes multiple help desk technician roles at Gonzales Consulting LLC, M2 Alliance LLC, and Phoenix Group Metals, contributing to technical support and customer service excellence.