VIVID
Natasha Wall is an experienced professional in customer service and resolution management, currently serving as the Customer Resolution Quality Manager at VIVID since October 2019. Natasha has also held the roles of Interim Customer Success Manager and Customer Success Team Leader during tenure at VIVID. Prior to this, Natasha worked at NatWest from May 2009 to October 2019, where positions included Team Manager and Customer Service Representative. Natasha is a graduate of Sholing Technology College.
VIVID
We're a leading provider of affordable homes and extensive support services in the south of England. Everyone has the right to a safe and secure place to call home and with a VIVID home our customers also have access to a wide range of tailored support to sustain their tenancies and look after their wellbeing. This is summed up in our vision “More homes, bright futures”. We’re doing all we can to help people through the cost-of-living crisis. We invest in communities and address the shortage of affordable housing in the south, building the right type of homes to meet society’s needs. We’re the fourth largest developer of new homes amongst housing associations in England, having built over 1,400 last year and our target is to have built 17,000 more new homes in the 10 years since our creation in 2017.