Utkarsh Kumar

Utkarsh Kumar has over eight years of experience in team management and customer service, currently serving as a Sales Manager at Vivifi India since October 2021, where responsibilities include overseeing a team of 150 customer care associates and managing 10 team leaders and 2 assistant managers. Prior to this role, Utkarsh held positions at Conneqt Business Solutions Limited from April 2019 to October 2021, progressing from Senior Team Lead to Operations Team Lead, with a focus on team management and staff retention. Earlier experience includes serving as an Operations Team Lead and Customer Service Representative at Call2Connect from September 2015 to April 2019. Utkarsh obtained a Bachelor of Business Administration from Magadh University in 2018 and has a strong foundation in Mathematics from education at R R College Sheohar and A V N English School.